Contact

FREQUENTLY ASKED QUESTIONS

How Can I Find Out How Much a Service or
Installation Will Cost?

We are happy to answer any questions or provide some open ended guidance as to what products or services you might need. Let’s start by phone, text or email. We are dedicated to ensuring our pricing is competitive so feel free to gather multiple quotes. Give us a shout directly at 780-965-5074 or send us an email at info@hottocold.ca and we will return your request within 24 hours.

What’s Included in a Free Quote?

When you contact us to set up a free quote over the phone or through email, we’ll be in touch with you to ask you a few questions about your goals and your current situation to give you a better idea of what we can offer. Pricing is determined by the scope of work required (for instance if you need to have an old system replaced and a new one installed versus just installed) and the right product for your home or business (this could be dependent on the size or usage). We will come by and get everything looked at perfectly to be sure that you get all that you need, priced and installed perfectly. We are not quoting for your money ( as usual by others ), we want your satisfaction and word of mouth that makes more money in the end.

Prices will be quoted with starting percentages paid to be taken for material purchasing, and final payments after completion when the quote is signed & accepted with the job scheduled, and always will be. If any other contractor has made you a better deal as rarely seen it will be beat.

What Are Service Plans? and Why Should I Care?

An ounce of prevention is worth a pound of cure and we never want to see our customers or any homeowners in need of an emergency service in the sweltering heat of summer or in the dead cold spells of winter.

We offer basic preventative maintenance plans that allow us to check the performance of your furnace or air conditioning units, before or after their time needed annually. At these appointments we take the time to get the parts that need to be inspected and cleaned done, gas pressure testing and proper operation of all areas tested and finished to enhance the longevity of your HVAC systems. This keeps you informed if any part is seen getting weak in its performance allowing you to take care of it before it’s too late. You don’t want these things to happen when needed most as always, because of the way a bill may double to repair due to on-call fees for both parts and service. Many others will keep these secrets to guarantee better pay, but only honesty is offered here. All mechanical systems need to be maintained or breakdowns will occur just like any car that is neglected as well. Get on the annual files today calling 780-965-5074 or email us at info@hottocold.ca

What Forms of Payment Do You Accept?

We will provide a detailed invoice of all services and products charged. We accept cash, major credit cards, e-transfers and cheques made out to Hot to Cold Mechanical.

We also offer a financing option through a company called Financeit. They sometimes have promotions that include buy now and pay later with no payments for up to 6-9 months. Learn more.

How Does Financing Work?

We work with a company called Financeit. Customers can apply for financing up to $100,000.

They have flexible payment options with amortization periods of up to 180 months and can have promotions that include no payments for several months to help you manage the cost of your new HVAC product or emergency service.

You can apply online to see if you qualify in seconds. Apply now.

Why Do You Use KeepRite / Comfortmaker
Products?

Keeprite is the world leader in commercial refrigeration who engineers one of the top three most difficult mechanical systems there is due to the accuracy needed. They are at the forefront of the latest in engineering and technology and deliver some of the best product quality, energy efficiency, reliability and serviceability on the market. Their Comfortmaker residential products keep all the same factors, as they can’t let the simple areas of this trade affect the big name they have on the hardest areas.

They have the ability to keep any major supermarket’s products cold and or frozen, by responding to an average of 175 or more pressure and temperature sensors by the minute.

These capabilities are why they have taken perfection to home services as well in both air conditioning and heating, responding only to your usual one thermostat. The cooling done in your home in comparison to a Superstore for example is too simple, and heating is even easier. They keep perfection in your home by using high end parts ( eg. N-coil evaporators ), that you will pay more for from any other supplier. They want the best parts in use to keep the quality and efficiency at their best and keep their Canadian name “Keeprite” the best in the world. The names you know from the homes you’ve been in (Trane, Goodman, Lennox ect.) have never gone near refrigeration because of its difficulties. If that system breaks down and there is any loss of refrigerated products, it is a factor too risky, giving them the fear to stay away from the expertise needed that Keeprite has developed. Their reliability and serviceability is what got them there, and anyone working in these emergency calls, if a problem occurs is relieved when they see their name there.These factors are what they have in all their residential systems as well keeping them the easiest and quickest to fix if necessary.

This expertise is why many other companies will not offer them, as they prefer the names above for example to be sure they will be coming back in time for service. This name has been out just as long as all the others, but known as to how long lasting they are and rarely seen after installation. We do not sell service, we sell customer satisfaction guaranteed and earn more work from word of mouth. The pride and honesty in our work comes first, and will always leave you very happy with no questions asked.

Learn more at our product page